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Ensure you have a Wi-Fi connection
Verify your phone is Carrier Unlocked
Make sure Data Roaming is ON
Primary SIM should be OFF/SecondaryContact Support

Official Setup Guide
Instant
Activation?
Setup your GlobalConnect eSIM in under 60 seconds. No SIM card swaps, no store visits.
1
Step 01
Open Settings
Go to Settings on your iPhone.
2
Step 02
Cellular / Mobile Data
Tap on 'Cellular' or 'Mobile Data'.
3
Step 03
Add eSIM
Tap 'Add eSIM' or 'Add Data Plan'.
4
Step 04
Scan QR Code
Use your camera to scan the QR code or use the link provided in your confirmation email.
5
Step 05
Follow Directions
Label your eSIM (e.g., 'Travel' or 'GlobalConnect').
On the 'Default Line' page, select your eSIM for data only.
Confirm that your eSIM appears under Cellular Plans (or Mobile Data Plans).
*If your eSIM supports calls and texts besides data, you can select it as your default voice line.
Troubleshooting
Video Tutorial
Watch 45-sec setup